terms and conditions
ApartmentsEtc.com is an Advertising, Marketing, and Research Service for the apartment Industry.Apartments Etc operates the Site as an online advertising and research service for apartment hunters, dwellers and landlords. Apartments Etc does not broker, lease, or sublease apartments directly and is not a party to any transaction between landlords (including, as applicable, property management companies and/or property managers) and renters. As a result, Apartments Etc does not (a) guarantee or ensure any apartment or any transaction between a renter and landlord, (b) collect or process payment or execute any lease or sublease documentation on behalf of renters or landlords, or (c) broker, lease, or sublease or offer to broker, lease or sublease, or own any apartments. You are strongly encouraged to personally inspect any apartment advertised for rent prior to: signing any lease documentation; providing personal information such as a social security number on a lease application; or wiring or otherwise sending money for any deposit, rent payment or application fee.
+ site content
Site ContentAll information and content available on this Site (collectively, "Content") is protected by copyright and other intellectual property laws. The Content is owned by Apartments Etc and its affiliates, and/or their respective licensors and suppliers (collectively, "Licensors"). The Content is intended for personal and noncommercial use only. While you may interact with or download a single copy of any portion of the Content for your personal and noncommercial entertainment, information or use, you may not reproduce, sell, license, publish, distribute, modify, display, perform, re-post or otherwise use any portion of the Content in any other way or for any other purpose without the prior written consent of Apartments Etc. Requests regarding use of the Content for any purpose other than personal, noncommercial use should be directed to Apartments Etc, P.O. Box 15470, Colorado Springs, Colorado 80935.
+ third-party sites
SoftwarePlease note that all software programming, including without limitation all HTML and other code contained in this Site (collectively, "Software"), is owned by Apartments, Etc and/or its Licensors and is protected by copyright laws and other intellectual property laws, as well as international treaty provisions. Any unauthorized access to, reproduction, redistribution, publication, display or other use of the Software is expressly prohibited by law and may result in severe civil and/or criminal penalties. Violators will be prosecuted to the maximum extent possible.
+ prohibited activities
Prohibited ActivitiesThe following is a partial list of the kinds of activities that are prohibited on or through the Site: (a) submitting Material that is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; (b) engaging in activities or submitting Material that could be harmful to minors; (c) engaging in activity or submitting Material that harasses or advocates harassment of another person; (d) engaging in activity that involves the transmission of "junk mail" or unsolicited mass mailing or "spam" to Users or others; (e) engaging in activity or submitting Material or promoting information, that is fraudulent, false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; (f) submitting Material that contains restricted or password-only access pages, or hidden pages or images; (g) submitting Material that displays pornographic or sexually explicit material of any kind; (h) submitting Material that provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses; (i) engaging in activities or submitting Materials that solicit passwords or personally identifiable information for unlawful purposes from other Users; (j) engaging in commercial activities and/or sales without our prior written consent, such as contests, sweepstakes, barter, advertising and pyramid schemes; (k) using the Site’s lead forms and/or toll-free numbers to advertise or promote products and services to Apartments.com advertisers or to solicit Apartments.com advertisers in any manner; (l) using any robot, spider or other automatic device, or a manual process, to monitor or copy web pages or the Content contained in the Site or for any other unauthorized purpose without our prior expressed written permission; (m) using any device, software or routine to interfere or attempt to interfere with the proper working of the Site; (n) decompiling, reverse engineering, disassembling or otherwise attempting to obtain the source code for the Software; or (o) taking any action that imposes an unreasonable or disproportionately large load on Apartments, LLC’s hardware and software infrastructure (collectively, "Prohibited Activities").
+ compliance with fair housing laws
Compliance with Fair Housing LawsAll Material is subject to federal fair housing laws, which make it illegal to indicate in any advertisement any preference, limitation, or discrimination because of race, color, religion, sex, physical or mental disability, and/or familial status. Your state jurisdiction may also prohibit any preferences based on sexual orientation, marital status, ancestry, source of income, or other criteria. If you have any question about the fair housing laws and housing discrimination in general, please call your local fair housing agency or the U.S. Department of Housing and Urban Development. For a list of all fair housing groups, go to the Housing Rights Center’s website at www.hud.gov.
+ limitation of liability
Limitation of LiabilityAPARTMENTS, ETC, ITS AFFILIATES, AND THEIR RESPECTIVE OWNERS, EMPLOYEES, AGENTS, CONTRACTORS AND THIRD-PARTY LICENSORS SHALL IN NO EVENT BE LIABLE FOR ANY DAMAGES OR LOSSES INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, RESULTING FROM OR CAUSED BY THE SITE, THE SOFTWARE, CONTENT, THE MATERIALS, THE LISTING SERVICE, THESE TERMS OF SERVICE OR OTHERWISE (INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM NEGLIGENCE). IN NO EVENT WILL THE AGGREGATE MAXIMUM LIABILITY OF APARTMENTS, LLC, ITS AFFILIATES, AND THEIR RESPECTIVE OWNERS, EMPLOYEES, AGENTS, CONTRACTORS AND THIRD-PARTY LICENSORS FOR ANY CLAIM EXCEED FIFTY DOLLARS ($50). FOR PURPOSES OF THIS LIMITATION OF LIABILITY, "THIRD-PARTY LICENSOR" DOES NOT INCLUDE YOU.
+ privacy statement
Privacy StatementThe Privacy Statement (the "Statement") that follows describes the collection, use and disclosure of information practices by Apartments, Etc and its affiliates ("us" or "we") in connection with the operation of our websites www.apartmentsetc.com, www.apts-etc.com, and our related mobile applications, (collectively, the "Site").
+ collection of personal information
Collection of Personal InformationYou are not required to provide any personally identifiable information to visit the Site. We automatically collect Usage Data (as described below) and may collect ZIP codes and other information in connection with your use of the Site (e.g., the type of apartment you are looking for). We collect personally identifiable information only when you provide it. You may be required to provide personally identifiable information to use certain services. In addition, you may submit personally identifiable information in other ways, including: (a) participating in online surveys, promotions, contests and sweepstakes; (b) subscribing to newsletters, editorial content, or promotional content sent via email (which have opt-out instructions if you wish to unsubscribe); and (c) in connection with other products, services, features, or requests made available through the Site. We also publish toll-free phone numbers for many of the properties that list apartments for rent on the Site. If you dial one of these phone numbers, the Site or a service provider operating on the Site’s behalf may record the date, time and length of your call and the phone number from which the call originated, along with other information that may be captured. Any Usage Data and/or personally identifiable information resulting from such calls may be used as described in this Statement, including for follow up marketing purposes. The types of personally identifiable information collected will depend on the nature of the submission or the features of the Site used, but could include your name, address, phone number, email address and credit card information.
+ passive information collection
Passive Information CollectionThe Site automatically collects information and may also customize your visit through technical means, including the following:
Cookies: Cookies are small text files that are placed on your computer’s hard drive by computers (or servers) to identify your computer.
Web Beacons: Web beacons (also known as pixel tags, Internet tags, clear GIFs, or single-pixel GIFs) are electronic images embedded into a Web page.
IP Address Logs: CV also logs Internet Protocol (IP) addresses – the location of your computer on the Internet.
Flash LSOs: We use local shared objects, also known as Flash cookies, to store your preferences such as volume control or high game score, or display content based upon what you view on our site to personalize your visit. Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies.
+ use of information
Use of InformationPersonally Identifiable Information. Personally identifiable information collected by us through your use of the Site may be stored on servers or in a cookie on your computer and may be used by us for any of the following purposes:
To confirm or fulfill a request that you make (e.g., in order to send you apartment information you have requested, we will share your contact information with a participating Site property owner and/or management company).
To follow up on any request that you have previously made (e.g., the Site may contact you to determine whether the property owner and/or management company responded to your original request).
To communicate with you regarding the Site service (e.g., the Site may send you emails or call you to confirm an apartment availability inquiry or to notify you that you have received a lead regarding an apartment you have advertised or to request that you participate in a survey).
To send promotional materials, newsletters, or other content via email or otherwise, unless you have indicated that you do not wish to receive such materials.
To permit third parties to whom the Site may disclose personally identifiable information specifically for direct marketing purposes to send you promotional or informational messages, but only if you have first affirmatively agreed to receive such messages.
To improve your user experience.
To manage its relationships with its distribution partners, customers, and other third parties to which the Site may disclose personally identifiable information pursuant to this Statement (e.g., to provide reporting to customers, to provide customer support, and to resolve disputes).
For Site administration, analysis, research, development, optimization and other internal purposes, including, without limitation, to compile Usage Data.
Usage Data: Usage Data is used by the Site for administrative, analytical, research, optimization and other purposes. For example, the Site may use statistical analyses of Usage Data in order to measure interest in the various areas of the Site, for development purposes and to inform advertisers and partners in aggregate and anonymous terms about consumers who click on their advertising or other messages. IP Addresses are also used for systems administration and troubleshooting purposes.
With respect to promotional materials and newsletters that the Site may send via email from time to time, the Site will not continue to send you such communications if you ask us not to by following the unsubscribe instructions in each promotional email from the Site or by a request sent to firstname.lastname@example.org. However, you agree that the Site may send to you, and you cannot opt out of, communications of a transactional or relationship nature, including, but not limited to, communications regarding fraudulent or illegal activity, account status, changes to this Statement or the Site’s Terms of Service, as well as communications to confirm, fulfill and follow up on your registration, service or a request submitted through the Site.
+ sharing of information
Sharing of InformationThe Site may share personally identifiable information that you provide with third parties in the following cases:
Distribution partners. The Site may share your personally identifiable information with its distribution partners on the condition that such partner’s disclosure and use of the information is consistent with this Statement.
Requests. The Site maintains relationships with third party providers for some of the products and services offered through the Site. If you request information or services through the Site, you agree that the Site may share personally identifiable information as may be necessary to provide such information to or perform such services for you. For example, if you request information about a unit or floor plan for a property advertised on the Site, we will share the information collected through such request with that property (or its designee) and any other parties providing that listing (e.g., if a third party management company provides the listing to us on behalf of the property or our "Feedback" service provider may collect information and ideas on our behalf). In some cases, the information that you provide through the Site may be collected directly by a third party or its designee (e.g., through forms hosted by such third party or on a page framed with the Site’s branding). Personally identifiable information also may be shared with the specific third parties that can respond to your requests in the form of reporting and other follow-up communications. The subsequent use or disclosure of any information collected by or provided to third parties is subject to their privacy policies and practices.
Sweepstakes/Promotions. In the event that you participate in a sweepstakes, contest, or other promotion on the Site that is sponsored by the Site and a third party, we reserve the right to share personally identifiable information collected in conjunction with the sweepstakes, contest or promotion with the third party. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties’ privacy policies and practices.
Direct Marketing. Except as provided herein, it is the Site’s policy not to disclose personally identifiable information of our customers to third parties specifically for the third parties’ direct marketing purposes. If you are 18 years of age or older and have affirmatively agreed to receive third party direct marketing materials, the Site may share your personally identifiable information with third parties for direct marketing purposes. Although the Site will endeavor to notify all third-party direct marketers that the information provided to them is confidential, the subsequent use or disclosure of information is subject to those third parties’ privacy policies and practices.
Service Providers. The Site works with third parties that provide services on its behalf. Examples include providers of analytical, development, promotional, research, Live Chat, and credit card processing and other services. For example, the Site may ask that a third party conduct an online survey or sweepstakes or send newsletters on its behalf. Similarly, if you make a payment to the Site by credit card, the Site will share your personally identifiable information and credit card information with a third party in order to process credit card transactions, or such information may be collected directly by the credit card processing service provider on the Site’s behalf. In such cases, the Site requires that the third party maintain your personally identifiable information as confidential and use the information only to perform the services specified by the Site and not for their own promotional purposes.
Email List Opt-Outs. In the event the Site sends promotional emails to you on behalf of third-party advertisers and you inform the Site you wish to opt out of future promotional emails from a particular third party, the Site will share your email address with that third party so the third party may add you to its opt-out lists.
Other. The Site expressly reserves the right to release any personally identifiable information or other information you provide to third parties under the following circumstances: (a) when required by law or legal process, (b) to investigate and/or take action against illegal activity, suspected abuse, or unauthorized use of the Site’s services, (c) to protect the property or safety of our users or others, (d) to enforce our Terms of Service and (e) in connection with any sale or other transfer of ownership of all or a part of Apartments Etc or any of its businesses. If you make any personally identifiable information publicly available on the Site (e.g., by posting a listing which contains personally identifiable information), anyone may see and use such information and we are not responsible for such use. The Site reserves the right to share any personally identifiable information you post on the Site with third parties with your prior consent. To the extent the Site does so, the subsequent use and disclosure of such information is subject to the privacy policies and practices of those third parties.